General prepayment conditions, privacy and security policy

Prepayment Terms, Conditions, Privacy and Security Policy

Prepaid Rules

• Changing a prepaid reservation: There is no fee for making many changes. Permissible changes include: car type; options (GPS, protections, etc.); adding other drivers; Non-permissible changes include: method of prepayment; name on reservation; (you must cancel your original reservation with applicable cancellation fee and re-book); rental period dates/times. Any Cancellations received up to 72 hours before the date specified in the reservation will be charged a penalty of 50,00€/$50.00 and the amount balanced is refunded to the same credit card of the booking. If you do not present yourself at the time of booking, and with no information from you regarding your delay/cancellation, the entire period of the reservation will be charged, A car will be reserved for 12 hr, after that the vehicle will be released to another client. A refund request for a cancelled reservation or denied rental must be made by calling +1721 545 2847 9 AM- 5 PM Mon-Fri or by emailing reservation@avis-sxm.com Refunds cannot be given at the counter.

Required Credentials At time of rental pick-up: You must present the same credit card that you used for online payment. Location rental qualification rules apply. The name on all rental credentials (e.g. license and hold card) must match the name on the reservation. If the names do not match, for security purposes the prepaid reservation must be cancelled and a new reservation made at prevailing rates. A 50,00€/$50.00. processing fee will apply.

At time of pickup, all drivers must present a valid driver’s license, the renter must present a valid credit card in the renter’s name. When using the Credit Card without raised numbers or debit card for the hold, the following hold rules will apply All debit rules in the “Additional Fees & Credit Holds” section above apply. The office reserves the right to accept credit cards without raised numbers, if it is accepted, the customer must purchase our coverage. For Debit Card the hold will be for 60 days or depending on your Bank policies

Additional Fees and Credit Holds Before Avis releases the car to you, all rental terms and conditions must be met, regardless of your prepayment method. When the rental is over, we will process the reversal but the bank may take time to post it back to the account, in which case the hold will be from 500 $/€ to 3,000 $/€. While this hold is in place, the funds will not be available for your use.

Protection Plans Coverage Enjoy Saint Martin/Sint Maarten without worries with Avis Car Rental The optional coverage plans protect you against any damage or theft to your rental vehicle, and are available for an additional daily charge. As with any optional coverage or protection plan, smart renters will want to do some research before purchasing these options. If the coverage is accepted, in case of damages, accident or theft (not include accessories, tires, windshield, overturning and soft top) the client pays a deductible. This coverage will take effect only if the client presents all proper documents which include, but not limited to: police traffic ticket, insurance claim form, and the personal statement to proper transit court. If the client declines the coverage, he will be responsible to pay for all damages to the rented vehicle up to the full value of the car. Daily cost of this coverage is: -11$/€ coverage 500$/€ deductible for the rental vehicle (Categories : B,C,E,O,F,D) -11$/€ coverage 1500$/€ deductible for the rental vehicle (Categories : I,J & K) -11$/€ coverage 3000$/€ deductible for the rental vehicle (Categories : L)

RATES FOR EXTRA POLICY COVERAGE AND MAXIMUM LIABILITY

11.1 – Maximum liability and liability with LDW coverage

Grp. Model or similar Without LDW Coverage With LDW Coverage B Hyundai Grand I10 US$ /E 13,000 US$/E 500 C Toyota Yaris US$/E 17,000 US$/E 500 E VW Jetta US$/E 18,000 US$/E 500 O Landwind X2 US$/E 18,000 US$/E 500 F Hyundai Sonata US$/E 25,000 US$/E 500 D Toyota Rav4/Haval H2 US$/E 25,000 US$/E 500 I Jeep Wrangler 2 Dr US$/E 35,000 US$/E 1500 J Jeep Wrangler 4 Dr US$/E 40,000 US$/E 1500 K Ssangyong Rodius US$/E 30,000 US$/E 1500 L Haval H6/H9 US$/E 35,000 US$/E 3000